Terms & Conditions

Booking & Payment

To secure your wedding day booking a non-refundable booking fee of £50 is required within 48 hours of booking. Your wedding date booking is not secured and confirmed until this payment has been received. This fee will be deducted from your final wedding day balance.

The booking fee secures your artist for wedding day booking and covers any administration costs related to your booking.

For larger bookings or where time is limited on the wedding morning, additional artists/ assistants may be required. There is an additional cost of £50 per assistant to cover the administration costs of securing artists.

A deposit of 25% of your wedding day balance is due 3 months before the wedding date, the remaining 75% is due 7 days before the wedding.

During peak season (April- September & December) a *minimum spend of £300 is required when booking wedding day hair and/or makeup services with Claire Burchell Hair & Makeup (minimum spend excludes trial and travel costs)

Trial sessions are usually taken around 3-4 months prior to the wedding date. Trials are held at the artists location (DA12 3HJ).

100% of your trial cost is due 24 hours prior to the appointment.

Travel for weddings more than 10 miles from the artists location are charged at 50 pence per mile. Additional expenses such as toll charge, congestion charge and parking may be invoiced to the client separately.

If the booking requires the artist to leave their location (DA12 3HJ) prior to 6am, overnight accommodation will be required and invoiced to the client separately.

Cancellation

If a booking is cancelled by the client within 30 days of the wedding date, 100% of the total balance will be required and deposit retained.

If a booking is cancelled by the client within 3 months but more than 30 days prior to the wedding date, 50% of the total balance will be required and deposit retained.

Decrease in number of services within 30 days of the wedding date will still incur full charge.

Cancellation of trial services within 7 days of the trial date, 50% of the trial cost will be required.

If the client or any member of the party have symptoms of any contagious viruses including, but not limited to Covid-19, conjunctivitus, herpes, head lice, colds & flu or sickness, we reserve the right to refuse the appointment to avoid risk of infection and cross-contamination. No refund will be due.

In the unfortunate event that Claire Burchell Hair & Makeup is unable to perform services on the wedding date for any reason including but not limited to illness, accident, extreme weather or personal emergency every effort will be made to find a replacement artist. In the event that a replacement artist cannot be secured, the client will receive a full refund of all deposits and payments for services not provided (excluding services already provided such as trial).

Client Responsibility

The client should inform Claire Burchell Hair & Makeup of any allergies, sensitivities or intolerances at the time of booking or no later than 30 days prior to the wedding date. The artist cannot accept liability for any allergies or reactions that have not been advised in advance.

Claire Burchell Hair & Makeup reserve the right to refuse service to the client or any members of the party for, but not limited to abusive and/or threatening behaviour.

Covid-19

If your booking has been affected by Covid-19 and you require a new date, the client will need to inform Claire Burchell Hair & Makeup in writing to check availability.

Claire Burchell Hair & Makeup will aim to transfer your booking to the new date at no extra cost, however if the new date is unavailable the cancellation terms above apply.

Bookings rescheduled to a different year may be subject to a price increase.

Photography

The client agrees that Claire Burchell Hair & Makeup may use any photography for publicity purposes which include but are not limited to use on the company’s website and social media platforms unless the client has expressly withdrawn their consent in writing.

PLEASE NOTE THAT BY SECURING A BOOKING WITH CLAIRE BURCHELL HAIR & MAKEUP, THE CLIENT ACCEPTS THESE TERMS & CONDITIONS.